Privacy Policy

Privacy Policy

Welcome to SHĒE Clinique (“we,” “us,” or “our”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, contact us, or receive services at SHĒE Clinique.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect several types of information to provide and improve our services.

Personal Information

Information you voluntarily provide when completing forms, scheduling appointments, subscribing to communications, or contacting us may include:

• Name

• Email address

• Phone number

• Date of birth (if provided)

• Billing or payment information (when applicable)

Health-Related Information

As a medical aesthetics clinic, we may collect information related to your medical history, skin concerns, treatment goals, and health disclosures when completing consultation forms or scheduling services.

This information is kept confidential and used solely to ensure safe, appropriate, and personalized care.

Automatically Collected Information

When you visit our website, certain data may be collected automatically, including:

• IP address

• Device and browser type

• Pages visited on our website

• Cookies and analytics data

2. How We Use Your Information

Your information may be used to:

• Schedule and manage appointments

• Provide treatments, consultations, and recommendations

• Respond to inquiries or customer service requests

• Send promotions, updates, or educational content (only with your consent)

• Improve website performance and user experience

• Maintain records for medical, legal, and administrative purposes

3. How We Share Your Information

SHĒE Clinique does not sell, rent, or share personal information with third parties for marketing purposes.

Information may be shared only when necessary, including:

• With trusted service providers (such as booking platforms, CRM systems, or email providers) used to operate our business

• With secure payment processors for billing transactions

• When required by law, regulation, or court order

• With licensed medical professionals involved in your care when appropriate

All service providers with access to information are expected to maintain strict confidentiality and comply with applicable privacy laws.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality and performance

• Understand how visitors interact with our site

• Personalize content or advertising where applicable

You may modify your browser settings to decline or manage cookies.

5. Data Protection and Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

While we strive to use commercially acceptable means to protect your data, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have the right to:

• Request access to your personal information

• Request corrections or updates to your information

• Request deletion of your information (except where retention is required for medical or legal reasons)

• Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

7. HIPAA and Medical Information

If we collect medical or health-related information as part of your consultation, treatment, or patient records, that information may be protected under HIPAA (Health Insurance Portability and Accountability Act).

Any protected health information is securely stored and shared only as permitted by law for treatment, payment, or healthcare operations.

8. Third-Party Links

Our website may contain links to third-party websites. SHĒE Clinique is not responsible for the privacy practices, policies, or content of external websites.

9. Minors

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from minors without parental or guardian consent.

10. Changes to This Policy

SHĒE Clinique may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

SHĒE Clinique

Email: support@sheeclinique.com

Phone: 407.796.2999

Address:

2451 Howell Market Lane

Suite 1115, Loft 15

Winter Park, FL 32792

Last Updated: March 11, 2026

At SHĒE Clinique, our services are designed to facilitate communication and coordination with healthcare providers, but they do not replace your relationship with your physician. Our services might not be suitable for every medical condition or concern. In a medical emergency, please get in touch with your doctor or dial 911 immediately.

Terms and Conditions

Please review these Terms and Conditions carefully, as they outline important information regarding our services. By accessing or using our website or services, you agree that you have read, understood, and accepted these terms. If you do not agree with any part of these Terms and Conditions, please refrain from using our website or services.

Introduction

SHĒE Clinique, along with its affiliates (collectively, “SHĒE Clinique,” “we,” “our,” or “us”), operates the websites located at WWW.SHEECLINIQUE.COM and any related mobile applications (collectively, the “Sites”). Our Sites are intended to provide various services to registered users, including:

• Health and Wellness Information: Content related to health and wellness.
• Pharmacy Services: Access to pharmacy-related services.
• Technology Tools: Tools for smoking cessation and other health-related technology.
• Healthcare Records: Management and retention of health records for consultations and treatments.
• Administrative Support: Assistance with scheduling and payments for healthcare and pharmacy services.
• Telecommunications Support: Direct access to healthcare providers for consultations and treatment.

These Terms and Conditions (the “Terms of Use”) govern your use of the Sites and Services. Using our Sites, you agree to comply with these Terms of Use, our Privacy Policy available here, and all applicable laws. If you arrived at our Sites through a third-party site, these Terms of Use still apply between you and SHĒE Clinique.

Changes to Terms of Use

SHĒE Clinique reserves the right to update or modify these Terms of Use at any time without prior notice. You should review the Terms periodically for any changes. Continued use of the Sites after changes have been posted constitutes acceptance of those changes.

Eligibility

To use our Services, you must:

• Be 18 years of age or older.
• Be located in a state where we operate.
• Agree to these Terms of Use.

Meeting these requirements does not guarantee that you will receive our Services, as we may impose additional criteria at our discretion.

Requirements for Use

You must have compatible devices, internet access, and necessary software to use our Sites. Fees may apply for mobile services and internet usage.

Telehealth Services

Telemedicine at SHĒE Clinique involves delivering healthcare through electronic means when you and your provider are not in the same location. This can include:

• Transmission of medical records, images, or health data.
• Communication via audio, video, or data.
• Use of data from medical devices.

We implement robust security measures to protect your health information and ensure data integrity. For details on the risks and benefits of telemedicine, please refer to our Consent to Telehealth.

Privacy Policy

We prioritize the confidentiality and privacy of your health information. For information on how we collect and use your data, please review our Privacy Policy and the Notice of Privacy Practices for affiliated entities.

Your Relationship with SHĒE Clinique

SHĒE Clinique provides a technology platform that allows you to connect with healthcare providers affiliated with our partner organizations. While our platform offers access to valuable health and wellness resources, it does not replace the need for direct in-person medical care. The choice to pursue diagnosis, treatment recommendations, or both rests with you and your healthcare provider. By using our platform to consult with a healthcare provider, you acknowledge that you are not establishing a direct provider-patient relationship with SHĒE Clinique.

Communications and Consent

By accepting our Terms of Use, you consent to receive various communications from SHĒE Clinique and its affiliates, including disclosures, notices, messages, and reports. It is your responsibility to monitor these communications. We are not liable for any loss, injury, or claim resulting from your failure to read these communications or comply with any treatment recommendations provided.

Text and Email Communications

By opting to receive text (SMS) messages from SHĒE Clinique or sending us an initial text message, you agree to receive messages related to your account and our services. These messages may include order confirmations, shipping notifications, and updates from your healthcare provider, as well as promotional notifications if you have opted-in.

Please note that while we prioritize your privacy and the security of your information, text messages and emails are not encrypted and may be intercepted by third parties. If you choose to communicate sensitive information through text or email, you do so at your own risk. For any concerns about our email services or the security of your information, please contact us at support@sheeclinique.com.

Consultative Services

Healthcare providers using our platform may offer advice or treatment, but they may lack certain information typically obtained from an in-person examination. As a result, the provider’s diagnosis or treatment recommendations may be limited. We encourage you to provide all relevant information and discuss your options thoroughly with your provider. Additionally, some medications may require an in-person examination due to state laws. By using our services, you accept these limitations and the associated risks.

Site Content

Content provided through our platform is not a substitute for professional medical advice. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Access Rights and Prohibited Use

We grant you a personal, limited, revocable, non-exclusive, and non-transferable right to access and use our Sites and Services for personal and non-commercial purposes, subject to these Terms of Use. You agree not to:

• Impersonate any person or entity.
• Use the Sites or Services to violate any laws.
• Reverse engineer or tamper with any software or components.
• Distribute harmful code or attempt to disrupt our systems.
• Violate any intellectual property rights.
• Use the Sites for commercial exploitation or to create competing products.
• Take any actions that could damage or interfere with our Sites.

Ownership of Information

Except for personal data protected by our Privacy Policy, any information you provide through our Sites or Services, including data, questions, and comments, becomes the property of SHĒE Clinique and our affiliated entities. We may use this information for various purposes, including development and marketing of our services.

For personal data, we may use, reproduce, and disclose this information as needed for providing services, conducting research, and improving our offerings.

For more details about our services, please visit WWW.SHEECLINIQUE.COM.

Ownership of Site Content

All content, features, and functionality on the SHĒE Clinique platform, including but not limited to information, software, text, displays, images, video, audio, design, and intellectual property rights, are exclusively owned by SHĒE Clinique. This includes any suggestions, ideas, or feedback you provide. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any material from our platform, except as permitted by these Terms of Use. Any changes or adaptations to the platform content are the sole property of SHĒE Clinique and its licensors.

Trademarks

Certain names, logos, and other materials displayed on our platform may be trademarks or service marks of SHĒE Clinique or its affiliates. You are not authorized to use these trademarks without express written permission from SHĒE Clinique. All rights and goodwill associated with these marks remain with SHĒE Clinique or its affiliates.

Links to Third-Party Websites

Our platform may include links to third-party websites (“Linked Sites”). We do not control these sites and are not responsible for their content or any issues arising from your use of them. The inclusion of a link does not imply endorsement by SHĒE Clinique. Your use of Linked Sites is at your own risk. If you accessed our platform via a Linked Site, you acknowledge that only these Terms of Use apply to your use of SHĒE Clinique’s platform.

Termination

These Terms of Use remain in effect as long as you use our platform or services. You can terminate them by discontinuing use of the platform. We may also terminate or suspend your access at any time, with or without notice, for any reason. Certain provisions, including Disclaimer of Warranties, Limitation of Liability, and Indemnification, will survive any termination of these Terms of Use.

Disclaimer of Warranties

You use our platform and services at your own risk. SHĒE Clinique provides them on an “as is” and “as available” basis and makes no warranties of any kind, either express or implied. This includes but is not limited to, warranties of merchantability, fitness for a particular purpose, security, and accuracy. We do not guarantee that our platform will be uninterrupted, error-free, or free from viruses or other harmful components.

You acknowledge that any content or information obtained through our platform is used at your own risk, and SHĒE Clinique is not liable for any damage to your devices or loss of data resulting from such use.

Limitation of Liability

You understand that, to the fullest extent permitted by law and except as specified in this section, SHĒE Clinique, its affiliates, and licensors will not be liable to you or any third party for any claims, liabilities, losses, costs, or damages of any kind, whether arising in tort (including negligence), contract, warranty, statute, or otherwise. This includes, but is not limited to, any indirect, incidental, special, consequential, punitive, or exemplary damages. These damages may include, but are not limited to, loss of revenue, profits, goodwill, use, data, service interruptions, computer or mobile device damage, system failures, or costs of substitute products or services, as well as any damages for personal injury or emotional distress, including death, related to or arising from your access to or use of our platform or services. Thisapplies even if SHĒE Clinique has been advised of the possibility of such damages.

If applicable law does not allow us to disclaim any implied warranties or limit our liability, then our liability and any implied warranty will be limited to the maximum extent allowed by law.

Indemnification

You agree to indemnify, defend, and hold harmless SHĒE Clinique, its affiliates, subsidiaries, and their respective directors, officers, employees, contractors, licensors, and agents from and against any third-party claims, damages, settlements, judgments, or losses arising from your unauthorized use of our platform, fraud, legal violations, willful misconduct, or any breach of these Terms of Use. This includes, but is not limited to, reasonable attorneys’ fees, litigation expenses, and accounting fees.

Modifications to the Platform

SHĒE Clinique reserves the right to modify, temporarily or permanently, or discontinue any part of our platform or services at any time, with or without notice. You agree that SHĒE Clinique will not be liable to you or any third party for any changes, suspensions, or discontinuations of the platform or services.

Pharmacy Services

If you receive a prescription through our services, you may choose to have it filled by SHĒE Clinique or one of our partner pharmacies (collectively, the “SHĒE Clinique Pharmacy Network”). You consent to SHĒE Clinique sharing your information, including health records and personal details, with the Pharmacy Network to provide pharmacy services.

Payment

You agree to pay all fees associated with the services you request. You will be prompted to enter your payment details, including credit card information and any promotional codes. By submitting this information, you authorize SHĒE Clinique, its affiliates, or our third-party payment processors to charge the amount due.

You are responsible for all fees related to healthcare and pharmacy services, including any fees charged by healthcare organizations or providers. Payments to SHĒE Clinique may include fees for services collected on behalf of healthcare providers. Any services not provided through SHĒE Clinique may result in additional charges directly from the healthcare providers. If there are issues with processing your payment, you may be asked to provide an alternative payment method. SHĒE Clinique and the healthcare providers are not obligated to provide services until full payment is received and verified.

Onboarding and Diagnosis

To participate in our Program, you must undergo an evaluation by a healthcare provider on the SHĒE Clinique platform and meet the clinical criteria for participation. This involves completing an initial telehealth medical assessment (the“Diagnosis Online Visit”) with a doctor or nurse practitioner. If deemed suitable for treatment, the provider may prescribe the necessary treatment.

Even if you do not meet the criteria for participation, you are still responsible for the cost of the Diagnosis Online Visit and any laboratory tests ordered by your healthcare provider.

PLEASE READ THIS SECTION CAREFULLY, AS IT REQUIRES YOU AND SHĒE CLINIQUE TO RESOLVE ALL DISPUTES THROUGH BINDING INDIVIDUAL ARBITRATION AND LIMITS HOW YOU CAN SEEK RELIEF FROM SHĒE CLINIQUE.

These Terms of Use and your use of our platform are governed by the laws of the State of Florida, without regard to its conflict of laws principles. However, both parties retain the right to bring claims related to intellectual property rights or seek temporary or preliminary specific performance and injunctive relief in any court of competent jurisdiction.

If any part of these Terms is found to be unenforceable, SHĒE Clinique and you agree that the unenforceable part will be replaced with terms that closely align with the original intent, to the fullest extent allowed by law. The rest of these Terms will remain valid and enforceable. Section headings are for convenience only and have no legal or contractual effect.

No Agency Relationship

Nothing in these Terms, nor any content, materials, or services offered, creates a partnership, joint venture, employment, or agency relationship between SHĒE Clinique and you. You are not authorized to enter into contracts or bind SHĒE Clinique in any way.

Remedies

You agree that any violation or threatened violation of these Terms by you constitutes an unlawful business practice that will cause irreparable harm to SHĒE Clinique. Monetary damages may be insufficient to address such harm, so you consent to SHĒE Clinique obtaining any injunctive or equitable relief deemed necessary or appropriate. These remedies are in addition to any other legal or equitable remedies available to us.

Assignment

You may not assign or transfer your rights or obligations under these Terms. Any attempt to do so will be considered null and void. However, SHĒE Clinique and its affiliates may transfer all contractual rights and obligations under these Terms at any time without your further consent, if any portion of the business is transferred through a merger, sale of assets, or other means.

Notification of Claimed Copyright Infringement. If you have objections to copyrighted content or material made available on or through our Sites, you may submit a notification to our Designated Agent at the following address:

SUPPORT@SHEECLINIQUE.COM

Asynchronous Telemedicine Informed Consent

Thank you for choosing SHĒE Clinique! You are viewing this form because you have elected to engage in asynchronous telemedicine consultations with a licensed healthcare practitioner affiliated with SHĒE Clinique. Your healthcare provider is a board-certified healthcare practitioner licensed in your state. By clicking “I Agree,” YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THE TERMS PRESENTED BELOW, THAT YOU UNDERSTAND THE RISKS AND BENEFITS OF ASYNCHRONOUS TELEMEDICINE, AND BY ACCEPTING THESE TERMS YOU HEREBY GIVE YOUR INFORMED CONSENT TO PARTICIPATE IN ASYNCHRONOUS TELEMEDICINE UNDER THESE TERMS.

What is Telemedicine?

Telemedicine involves the delivery of healthcare services—including consultations, diagnosis, and treatment—through electronic communication technologies when you (the patient) and your healthcare provider are in different locations. SHĒE Clinique offers you the convenience of receiving care without traveling to another location or dealing with lengthy appointment wait times, which you might experience with in-person visits.

What is Asynchronous Telemedicine?

Asynchronous telemedicine is a method of providing care that does not require you and your healthcare provider to interact in real time. This "store-and-forward" communication allows you to submit information, such as photos, videos, or other relevant details, at your convenience, while your healthcare provider reviews and responds at a later time. Unlike synchronous telemedicine (e.g., live phone calls or video conferencing), asynchronous telemedicine allows for flexibility in care delivery.

SHĒE Clinique offers the following asynchronous telemedicine services:

1. Text-based healthcare provider-patient interactions through secure messaging.
2. Secure data collection through patient questionnaires that you can complete and submit at your convenience.

What are the Possible Risks of Asynchronous Telemedicine?

As with any form of medical treatment, there are potential risks involved with asynchronous telemedicine. While SHĒE Clinique believes these risks are minimal, it is important to be aware of them. Potential risks include:

• Delays in evaluation or treatment may occur due to technical issues, such as poor data quality, internet outages, or service interruptions. If these occur, you can reschedule your visit.
• Security protocols, while robust, could fail, leading to a breach of your private medical information.
• Since SHĒE Clinique may not have access to your full medical records, it is important that you provide a comprehensive medical history, including current diagnoses, treatments, medications, supplements, and allergies, to avoid any adverse outcomes like drug interactions or allergic reactions.
• Asynchronous telemedicine services are NOT emergency services. If you are experiencing a medical emergency, call 911 immediately.

Important Notes

• The care you receive through asynchronous telemedicine is at the sole discretion of the licensed healthcare practitioner treating you. There is no guarantee of diagnosis, treatment, or prescription.
• Your healthcare provider will determine whether your condition is appropriate for treatment through asynchronous telemedicine via SHĒE Clinique’s platform.